Privacy Policy

Last updated: February 10, 2026

The Human Summary

•We only collect data necessary to process your permits and requests.
•We do NOT sell your data to advertisers or third parties.
•Public records (like property permits) are visible by law, but personal contact info is redacted.

1. Data Collection

When you use Civic One, we collect information that identifies you ("Personal Data") to provide municipal services. This includes:

Identity Data: Name, Civic ID, Date of Birth.
Contact Data: Email address, phone number, physical address.
Transaction Data: Details about payments to and from you for permits or fines.
Technical Data: IP address, browser type, and operating system (for security logging).

2. How We Use Your Data

We adhere to strict purpose limitation. Your data is used solely for:

Processing applications for licenses, permits, and records.
Verifying your identity to prevent fraud (Civic ID).
Sending service notifications (e.g., "Permit Approved", "Street Cleaning Alert").
Complying with local, state, and federal laws.

3. Data Retention

We retain your personal data only for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.